Hillary D

Microsoft 365 & SharePoint Specialist

Microsoft Office • Self-employed

Feb 2026 - Present • 8 mos

I work as a Microsoft 365 & SharePoint Specialist, helping businesses create organized digital workspaces for internal communication, collaboration, document management, and team operations. I build and customize SharePoint intranets and SharePoint Online sites according to each organization's structure, workflow, and collaboration requirements. My work includes creating internal portals, organizing navigation and content, structuring document libraries, setting up team resources, and designing accessible interfaces that make information easier for employees to find and use. I also help businesses organize their Microsoft 365 environment around practical day-to-day processes. For organizations moving from scattered files and communication channels to a centralized workspace, I help structure SharePoint solutions that bring important resources into one location. I focus on creating clean layouts, logical information architecture, and easy-to-manage internal systems. I also troubleshoot existing SharePoint implementations and make improvements where needed, ensuring the final intranet or Microsoft 365 portal is practical, professional, and aligned with the organization's workflow.

Digital Systems & Client Onboarding Specialist

Digital Solutions • Self-employed

Feb 2026 - Present • 8 mos

I help businesses create organized digital onboarding systems that make it easier to collect client information, manage inquiries, and guide new customers through their initial experience. I work on intake forms, onboarding workflows, data collection systems, and automated communication processes tailored to business requirements. I focus on connecting landing pages, CRM platforms, and databases to ensure that client information is captured accurately and organized efficiently. I also help structure follow-up processes, maintain clear records, and simplify administrative tasks through practical automation. My approach combines user-friendly digital systems, organized data management, and workflow planning to create a smoother onboarding experience for both businesses and their customers.

Marketplace & Web Application Specialist

Web Solutions • Self-employed

Feb 2026 - Present • 8 mos

I work as a Marketplace & Web Application Specialist, helping businesses build and customize digital platforms that connect service providers, sellers, and customers. My work includes developing and customizing Sharetribe marketplaces using Sharetribe Go and Sharetribe Flex, with a focus on creating smooth user experiences and practical marketplace functionality. I work on marketplace structure, user flows, listings, search and discovery experiences, categories, profiles, transaction processes, and platform customization based on each project's requirements. I also help businesses refine their marketplace concept and transform it into a functional digital platform that is easy for users to navigate. Beyond marketplace development, I work with web applications and connected business systems, making sure different parts of a platform work together efficiently. I troubleshoot functionality issues, improve existing implementations, and customize layouts and features where required. My approach is centered on creating scalable and user-friendly marketplace solutions that support the client's business model while providing a professional experience for both buyers and service providers.