h
hiremeupgrade

Isidro A

@hiremeupgrade

HR Coordinator, Recruiting, Onboarding and Customer Support

United States
English, Spanish
About me
HR Coordinator and Talent Acquisition professional with experience in high-volume recruiting, onboarding, and customer support. I manage 15–30 hires weekly, ensuring I-9 and E-Verify compliance while maintaining audit-ready records. I also support clients with fast, reliable communication, resolving issues efficiently. I help businesses stay organized, compliant, and efficient through dependable HR and administrative support.... Read more

Skills

h
hiremeupgrade
Isidro A
Offline • 

See my services

Talent Acquisition & Recruitment
I will provide HR support, onboarding, and customer service
From$35 / projectMore details

Work experience

Self_Employed

Talent Acquisition Coordinator

Self Employed • Full-time

Oct 2025 - Present • 9 mos

*Manage onboarding for 15–30 candidates weekly across multiple locations *Process I-9 documentation and ensure E-Verify compliance *Maintain audit-ready employee records and HR documentation *Partner with recruiters and managers to streamline onboarding workflows *Improve candidate experience by reducing onboarding delays

Cigna

Broker Agent Support

Cigna • Full-time

Jan 2023 - Oct 2025 • 2 yrs 9 mos

*Supported 35+ clients daily with account, access, and technical issues *Reduced resolution time by 15% through efficient research *Managed high-volume email and chat communication *Ensured compliance with healthcare regulations and policies

CVS_Health

Medicare Part D Agent

CVS Health • Full-time

Jan 2020 - Jan 2022 • 2 yrs

*Handled 60+ inbound calls daily related to Medicare services *Improved first-call resolution rates by 18% *Delivered high-quality customer service while meeting compliance standards