h
hope_davin

Hope Davin

@hope_davin

CRM and Workflow Automation Specialist

Nigeria
English, French
About me
Hi, I’m a CRM and workflow automation specialist passionate about helping businesses improve efficiency through smart system setup, smooth integrations, and reliable automation solutions. With hands on expertise in HubSpot, Pipedrive, Salesforce, Monday.com, GoHighLevel, Zoho, Zapier, Make.com, n8n and some other CRM tools. I create workflows that reduce manual tasks, improve productivity, and support business growth. I focus on understanding each client’s needs and delivering dependable systems that simplify operations, enhance performance, and provide long term value you can trust. ... Read more

Skills

h
hope_davin
Hope Davin
Offline • 

See my services

Project Management Software
I will setup pipedrive monday CRM bitrix24 clickup asana slack zapier automation
From$50 / projectMore details
CRM Management
I will microsoft dynamics 365 hubspot pipedrive claude ai make zapier n8n automation
From$40 / projectMore details

Work experience

Self_Level

CRM AND WORKFLOW AUTOMATION SPECIALIST

Self Level • Freelance

Aug 2023 - Present • 2 yrs 9 mos

I specialize in CRM setup, workflow automation, and system integration for small, mid sized and large sized businesses looking to scale their operations efficiently. Over the years, I have developed strong expertise in CRM Automation, Workflow Automation, CRM Setup, API Integration, Sales Pipeline Setup, Lead Management, Business Process Automation, Customer Support Automation, Email Automation, and CRM Customization and I have worked with a wide range of platforms including HubSpot, Pipedrive, Salesforce, GoHighLevel, Bitrix24, and Zoho CRM, configuring pipelines, managing contacts, automating follow ups, and customizing dashboards to match each client's unique sales process. On the automation side, I build powerful no code and low code workflows using Zapier, Make.com, and n8n, connecting tools across a client's entire tech stack to eliminate repetitive manual tasks and improve team productivity. I have designed and deployed automation solutions for lead management, sales pipeline automation, email automation, and customer onboarding sequences that save businesses hours every week. I also handle full project management tool setup across Monday.com, ClickUp, Asana, Trello, Notion, and Airtable, creating boards, automations, and team workflows tailored to each organization's structure. For customer-facing teams, I set up and optimize support systems on Zendesk, Freshdesk, and Zoho Desk, including automated ticket routing, SLA configuration, and Slack integration for real time team notifications. Every engagement includes clean API integration, webhook configuration, thorough documentation, and post setup support to ensure systems run smoothly long after delivery.