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Fiverr Pro
English
$
USD
I will provide professional e commerce customer support
About this Gig
Are you an e-commerce owner overwhelmed by customer emails and order tracking? I provide reliable customer support and order management to keep your store running smoothly.
What I Offer:
- Customer Support: Fast email, ticket, and message handling.
- Order Management: Package tracking, delivery issue resolution, and returns.
- Data Tracking: Updating Excel logs, daily issue trackers, and customer reports.
Why Choose Me?
- Strong background in e-commerce, logistics, and international operations (including past management experience for the French market).
- Structured daily asynchronous workflow.
- Proficient in Shopify, Zendesk, Freshdesk, Zoho Desk, and Excel.
Languages: Spanish (Native), French (Bilingual / Professional), English (Written).
Please send a message before placing an order to discuss your store's needs!
Social media platform:
•
•
Telegram
Service type:
Other
Language:
English
•
French
•
Spanish
Timezone:
UTC daytime
Support software:
Zoho Desk
•
Freshdesk
•
Zendesk
Knowledge base software:
Zoho
FAQ
What languages can you provide customer Support in?
I offer professional customer support in French (Bilingual), Spanish (Native), and English (Written). This is ideal for e-commerce stores serving international markets
What tools and platforms are you experience?
I manage customer communications and order tracking using Gmail, Outlook, and Microsoft Excel / Google Sheets. I am fast at adapting to any store-specific email management system or workflow you use.
How do you manage daily Support and response times?
I work in structured daily blocks to review, manage, and answer incoming customer emails, tracking requests, and issues consistently every day.
