Michelle W

People Partner

Rick • Full-time

Sep 2023 - Jul 2025 • 1 yr 10 mos

People Partner supporting approximately 600 employees across 10 UK sites in a fast-paced, multi-site hospitality business. • Acted as a first point of contact for employee relations matters, advising managers on disciplinary, grievance, absence and performance issues. • Managed recruitment and ATS processes, employee records and HRIS data; designed and coordinated induction activity. • Created and updated HR policies and procedures, trained managers on their use, audited records and used people data to identify trends. • Supported employee engagement and wellbeing communications and worked with external providers on initiatives and events.

Co-owner/Director

Macdonald's Farm Porthcothan • Self-employed

Jan 2015 - Jun 2020 • 5 yrs 5 mos

Co-owned and ran a busy multi-stream farm park attraction incorporating a cafe, shop, campsite and bed & breakfast, employing up to 15 staff. • Led recruitment, people management, scheduling, training and day-to-day employee support alongside the wider responsibilities of owning and directing the business. • Managed customer service, suppliers, stock, budgets, bookkeeping, compliance, health & safety, food hygiene, marketing, social media, website activity and events. • Created policies, procedures and a school work-experience programme, while helping grow visitor numbers by more than 50% to over 15,000 per year. • Built practical first-hand understanding of the pressures facing small business owners who need to balance people, customers, compliance, cash and operations.

Interim HR Specialist EMEA

Epicor • Full-time

Sep 2012 - Oct 2013 • 1 yr 1 mo

Interim specialist supporting acquisition and post-acquisition HR activity across a 629-employee EMEA region covering 22 countries. • Analysed compensation, benefits, policies, contracts, headcount and employee-location data to identify gaps and support post-acquisition decisions. • Created processes and documentation for collective consultation involving potential relocation and redundancy; reviewed UK policies and procedures. • Developed regional HR intranet content and a new induction programme including employee and leader resources.