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Fiverr Pro
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$
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Matthew Huang
@huang2131
Customer Support Consulting
China
English, Chinese
About me
I specialize in Business Process Standardization and SOP Development, drawing from a decade of management at a top Chinese rail transit enterprise. I turn complex service ecosystems into scalable, high-performance systems.
What I Offer:
Custom After-Sales SOPs: Actionable manuals for peak efficiency.
System Formulation: End-to-end operational frameworks.
Emergency Response: Robust crisis management protocols.
Process Optimization: Identifying and fixing core pain points.
Let’s build a robust, scalable system for your business. Message me today!
Skills
Matthew Huang
Offline •
Average response time: 1 hour
See my services
Technical Writing
I will create professional sops and optimized process flowcharts for your business
