Business Process and KPI Consultant, AI Automation for SMBs
Argentina
Spanish
About me
Engineer and business consultant with 20+ years helping companies fix their processes, data and teams. At Telecom Argentina I helped design a process that cut customer complaints and saved USD 6 million a year. I worked with a Shell gas station ranked #49; a year later, applying what we built together, it reached #5. I combine process improvement, KPI dashboards, ERP/CRM and AI automation with leadership training and executive coaching. Author of 4 books. I work in Spanish and in written English.... Read more