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David Mercado
@hunterdjx
Freelance translator,interpreter
Peru
English, Spanish
About me
Hi! I’m a bilingual professional fluent in both English and Spanish, with a strong understanding of American and Latin American culture. I’ve traveled to the United States several times, giving me valuable firsthand knowledge of its culture and communication style. I’m an empathetic and detail-oriented person who takes pride in delivering high-quality work. I’m also a perfectionist who enjoys working on different kinds of projects, constantly learning new skills and improving my professional level. I’m committed, adaptable, and always eager to bring my best to every project I take on.
Skills
David Mercado
Offline •
Average response time: 1 hour
See my services
Localization
I will localize video games, comics, videos and texts into latin american spanis
Work experience
Customer Service Representative
Nordstrom • Full-time
Apr 2024 - Jul 2026 • 2 yrs 3 mos
Provided customer service support to Nordstrom customers, assisting with order status inquiries, promotions, online purchases, and general account-related questions. I also supported the training and onboarding of new employees, helping them become familiar with company procedures, customer service standards, and daily operations. During their first weeks on the job, I provided ongoing guidance, support, and follow-up to help them successfully adapt to the work environment and perform their responsibilities with confidence.
