Hammad Shahid

Software Engineer

Koala Apps • Full-time

Jul 2025 - Present • 1 yr

Project URL: https://main.d8isih5rmwezg.amplifyapp.com/ Worked as a backend developer on a comprehensive workplace safety, operations, and documentation platform. Collaborated with clients and internal teams to gather requirements, clarify workflows, and convert business needs into robust backend features. Requirements & Architecture: Assisted in requirements clarification, helped refine functional flows, and developed backend architecture components to support scalable and secure operations. Key Modules: Incident Management – Built and optimized backend workflows for recording, investigating, and resolving incidents, including support for attachments, role-based actions, and activity timelines. Document Management – Developed secure document storage, versioning, categorization, and access control features to manage workplace procedures and safety documents. Deployment Planning – Implemented backend logic and scheduling modules to support deployment planning, resource allocation, and operational coordination. Support & Ticketing – Enhanced backend for ticket workflows, automated actions, improved support processes, and optimized API performance for better user experience. Core Responsibilities: Developed scalable backend APIs and services across multiple modules. Translated detailed client requirements into well-structured backend logic. Ensured reliability through optimized queries, data structures, and background jobs. Collaborated with cross-functional teams to deliver smooth and efficient workflows. Contributed to a stable, secure, and high-performance backend that powers Crowdhub’s operational and safety management platform.