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iamawais_awan

Awais Awan

@iamawais_awan
5.0(3)

Customer Service Representative and VA for your Business

Pakistan
Norwegian, Italian, Irish, Danish, Swedish, Arabic, Portuguese, Dutch, English, Spanish, French, German
About me
An experienced Customer Service specialist and Virtual Assistant with 4+ years in eCommerce and diverse industries. I specialize in Project Management, Live Chat, Email Support, Order Management, Charge Disputes and Admin Tasks. Fast, reliable, and detail oriented. I help businesses deliver top notch customer experiences. Let’s boost your brand’s reputation and keep your customers happy!... Read more

Skills

i
iamawais_awan
Awais Awan
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will provide the best customer support as a customer service representative
From$5 / projectMore details
Messaging & Emailing
I will clear your support tickets and email backlog fast as customer care
From$45 / projectMore details

Portfolio

Work experience

Customer Service Representative

Evolanguage School

Feb 2023 - Dec 2025 • 2 yrs 10 mos

I provided Chat support to the renown Language school Germany. The CRM software that I worked on was Tawk.to. My role included providing: 1- Chat Support 2- Consultancy Service 3- Customer Care 4- Lead Generation 5- Visa Assistance 6- Project Management

Customer Service Representative

Talk Agent • Full-time

Jul 2021 - Jul 2023 • 2 yrs

I worked as a CSR at TalkAgent. There I got opportunity to work with different businesses including Automotive, E-commerce, and Online business industries. I provided Email Support and managed several eCommerce stores and social media handles.

Customer Service Representative

ReteroVGames • Part-time

Nov 2021 - Feb 2022 • 3 mos

I provided Email and Chat support to this E-commerce store. The CRM software that I worked on was Zendesk. My role included providing: 1- Email Support 2- Chat Support 3- Dropshipping 4- Product Sourcing 3- Order Processing 4- Order Tracking 5- Refunds Processing 6- Project Management

3 Reviews
5.0

(3)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
1-3 out of 3 Reviews
Sort By
Most relevant
    J

    juifblack

    BR

    Brazil

    5

    Gostei muito do trabalho do Awais super professional ele fez um bom atendimento aos meus cliente e no final de tudo entregou um relatorio de tudos que devo melhorar no meu nogocio, vou contratar ele novamente recomendo.

    4 days

    Duration

    Helpful?
    Yes
    No
    W
    image-docs

    walynj12

    Repeat Client

    FR

    France

    5

    Very professional and fast delivery, i really recommend to work with him .

    1 day

    Duration

    Helpful?
    Yes
    No
    U

    user23675587

    NL

    Netherlands

    5

    Was nice working with Awais

    2 days

    Duration

    Helpful?
    Yes
    No