
Jenny Johnson
Store Auditor, Shopify And Etsy CRO Expert, Ecommerce Strategist
Skills

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Work experience
Shopify
9 yrs 2 mos
Technical Support Lead
Feb 2016 - Apr 2020 • 4 yrs 2 mos
Managed technical support and merchant onboarding. Assisted Shopify store owners with product feed synchronization and catalog management. Supported ecommerce merchants in improving operational efficiency and data accuracy.
E-commerce Specialist
Apr 2012 - Apr 2017 • 5 yrs
Helped 1,00+ ecommerce merchants improve conversion rates and customer experience. Led Shopify optimization projects for brands across multiple industries. Conducted CRO audits, UX reviews, performance optimization, and ecommerce growth strategy. Developed conversion-focused solutions that increased revenue and customer engagement. Managed long-term optimization programs for Shopify and Shopify Plus merchants.
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arthurdbz
Repeat Client

Netherlands
Great communication and professional. Jennie can be trusted as a CRO expert for Shopify stores. The results were delivered fast and with great professionalism, I highly recommend working with her and I have already started preparing for our second assignment together.

arthurdbz
Repeat Client

Netherlands
The highest level of details and communication I have seen so far. Great work!
