I will provide an excellent customer support

Pakistan

I speak Punjabi, Urdu, English

4 orders completed

I’m a skilled customer care professional & a certified virtual assistant with extensive experience in various mentioned fields. CRM, Phone & Email Support, E-Commerce Store Management. Product Sou...
About this Gig

You will get a customer support agents team having more than 5 years of onsite and remote customer care projects experience.

  1. The agent will work as per your instructions and requirements to communicate your customers via phone calls, emails or live chat.
  2. The agent will deliver quality work following the SOPs, rules and regulations provided you'll set.
  3. Moreover, the agent will document every single action he will take and will be continuously sharing with you continiously during the project.
  4. The agent will listen to customers problems, apologize to them for any inconvenience and will do his best to resolve the customer's issue as per the terms & conditions.


Agents Characteristics:

CRM Expert

Excellent Communication & Writting Skills.

Fluent in English.

Able to empathize.

Able to understand customers concerns to provide resolution.

Professional Attitude.

Keen to help.

Motivated.



Please go ahead and order now!!!

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Non-technical support

Language:

English

Hindi

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk