I will handle shopify orders, returns, refunds and customer support

Running a Shopify store means orders, emails, returns and refunds pile up fast. I'll handle the daily operations so you can focus on growing your brand.

I have hands-on experience managing Shopify store operations, coordinating with suppliers and fulfillment partners, and keeping customers happy.

What I can handle:

Order processing & fulfillment

Customer service via email, chat & helpdesk (Gorgias, Zendesk, Shopify Inbox)

Returns, exchanges, refunds & replacements

Order tracking & "where is my order?" inquiries

Shipping issues, lost or damaged packages

Chargeback & dispute documentation

Product, pricing & inventory updates

Supplier and courier follow-ups

Daily or weekly status reports

Why work with me:

• Friendly, on-brand replies to your customers
• Organized tracking so no ticket or order slips through
• Every refund, replacement and total double-checked
• Flexible hours to cover your store's time zone

Not sure which package fits? Message me before ordering and we'll work it out together.