Ian Pavlovic

@ianpavlovic785

El Salvador

English, Spanish

About me

I ran a bilingual call center in El Salvador — outbound sales, customer service and tech support for US clients, including AT&T solution providers. To run it lean I automated everything I could: commission calculators, agent KPI dashboards, daily report pipelines in Python, and our own VICIdial infrastructure. Now I build those same systems for other businesses. Native-level English and Spanish, US Central time zone, and I answer fast. You deal with the operator, not an account manager.... Read more

Skills