I will develop standard operating procedures sop and risk management

Indonesia

I speak Indonesian, English

Travel Operations and Project Management Specialist

I am a Travel Operations Specialist and Business Project Manager with hands-on experience as a tourism agency founder and certified guide. I help boutique travel agencies, tour operators, and DMCs str...
About this Gig

Is your business relying on "tribal knowledge" instead of documented processes? Scaling a travel agency, DMC, or boutique business is impossible if your daily operations are chaotic.


Hi! I am an Operations Specialist and former Tour Agency Founder. I specialize in developing clear, actionable Standard Operating Procedures (SOPs) and comprehensive Risk Management protocols. 


I don't just write generic manuals. With real-world experience as a Nationally Certified Mountain Guide and Business Operator, I understand how to create protocols that mitigate risk, improve team efficiency, and protect your bottom line.


What I can develop for your business:

Step-by-Step SOPs: Clear, easy-to-follow daily operational workflows for your staff.

Risk & Emergency Protocols: Tailored safety guidelines to protect your clients and business liability.

Vendor Checklists: Standardized procedures for coordinating with external partners.

Onboarding Manuals: Make hiring and training new staff seamless.


Let's systematize your business so you can step back from daily firefighting and focus on growth.


*Please message me before ordering to discuss your exact business needs!*

Business type:

Corporates

SMBs

Industry:

Travel & tourism

Service type:

Workflow optimization

Data automation

My Portfolio