Daim A

Virtual & Operations Assistant

The VirtualUX • Full-time

Mar 2024 - Aug 2026 • 2 yrs 5 mos

As an Operations & Virtual Assistant Specialist, I manage multiple offshore client projects and ensure the smooth execution of day-to-day tasks across different industries. My role includes handling backend operations, supervising task delivery, and supporting clients through accurate and timely execution. My key responsibilities include: Managing and executing virtual assistant tasks based on direct client instructions Performing lead generation and industry-based data research (emails, phone numbers, websites, addresses, and contact details) Updating and maintaining CRM systems including QuickBase, Salesforce, Seamless, and others Cleaning, sorting, and formatting Excel and Google Sheets for client reporting Sending and tracking intake forms, emails, and follow-ups on behalf of clients Handling customer support, follow-ups, and coordination with internal teams Shopify – Store Building & Management Creating complete Shopify stores from scratch using theme templates and PagePilot Importing and listing products with optimized titles, descriptions, tags, variants, pricing, and images Managing collections, menus, homepage layout, and store structure for a smooth and professional user experience Setting up shipping methods, inventory visibility, and product status updates Maintaining store performance by updating product catalogs, pricing, and content based on client needs Handling customer order-related queries professionally using Help Scout Project & Team Operations Tracking and managing assigned tasks using Slack and Asana Providing direction and onboarding support to junior team members to ensure consistent performance Ensuring workflow accuracy, timely delivery, and efficient communication across projects I aim to deliver reliable, high-quality work while adapting to new tools and client environments. I enjoy structured systems, smooth coordination, and helping clients keep their business operations organized.

Lead Generation & Outreach Specialist

Freelance / Independent Consultant • Full-time

Mar 2025 - Aug 2025 • 5 mos

Key Responsibilities: Researched and collected raw company data from Google, Yelp, and relevant business directories. Manually reviewed companies to identify good-fit prospects based on the client’s targeting criteria. Identified key decision-makers and enriched contact information using premium tools including Apollo, Seamless, and Lusha. Verified business email addresses using Reoon, Hunter, DeBounce, and ZeroBounce to improve data accuracy and reduce bounce risk. Validated phone numbers using Phone Validator and prioritized direct mobile numbers for the appointment-setting team. Cleaned, organized, and prepared outreach-ready prospect lists for cold email campaigns. Uploaded and segmented lead data inside Instantly. Set up, managed, and monitored cold email campaigns independently. Tracked replies, identified interested prospects, and managed follow-up communication. Scheduled qualified appointments directly with the company founder. Achievements: Delivered clean, verified, and outreach-ready lead lists tailored specifically to the home remodeling and construction market. Helped the appointment-setting team focus on qualified prospects instead of spending time on manual research and data verification. Managed the complete workflow from company research and contact enrichment to campaign execution and appointment booking. Improved campaign readiness by combining multiple data sources, verification tools, and manual quality checks instead of relying on a single database. Successfully converted interested prospects from cold outreach into booked appointments for the agency founder.

B2B Lead Generation & Web Research Specialist

The VirtualUX • Full-time

Jan 2023 - Mar 2024 • 1 yr 2 mos

Key Responsibilities Researched and built targeted lead lists of schools, colleges, and universities using Google, LinkedIn, official websites, Facebook, and other public online sources. I manually reviewed each institution to collect relevant company information and identify the right decision-makers based on the client’s targeting requirements. Where required, I enriched contact details using premium databases such as Apollo, Seamless, and Lusha. I then verified business email addresses through tools including Reoon, Hunter, DeBounce, and ZeroBounce, while cross-checking information from multiple sources to improve accuracy. After completing the research and verification process, I cleaned, organized, and manually reviewed the data before delivering the final outreach-ready lead list. Achievements Successfully built accurate and highly targeted databases of schools and universities by combining manual web research, LinkedIn prospecting, social media research, and premium data-enrichment tools. Improved overall data quality by verifying contact information across multiple sources instead of relying on a single database. Delivered clean, organized, and verified prospect lists that matched the client’s requirements and were ready for sales and outreach activities, while maintaining a strong focus on accuracy and data quality.