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idilakardag

Idil Akardag

@idilakardag

Outsourced Operations and Project Management Consultant

Turkey
Turkish, English, Arabic
About me
I am an experienced Operations and Project Management professional specializing in IT, telecom, WiFi and technology services. I help companies manage operations, customer operations, technical coordination, vendors and projects remotely. My experience includes operations management, project coordination, customer service, supplier management, service delivery, import/export and business operations. I work as an extension of your team, coordinating customers, technical teams, suppliers and service providers. I help businesses improve efficiency without the cost of a full-time manager.... Read more

Skills

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idilakardag
Idil Akardag
Offline • 
Average response time: 1 hour

See my services

Project Management
I will manage your business operations and IT projects
From$50 / projectMore details

Work experience

Consultancy

Operations and Customer Operations Manager

Consultancy • Full-time

Nov 2019 - Present • 6 yrs 10 mos

Manage day-to-day operations for IT, telecom and WiFi services, coordinating customers, technical teams, suppliers and service providers. Oversee WiFi and network deployment projects, including installation coordination, monitoring, troubleshooting and service delivery. Manage customer operations, service requests, contracts, invoices, vendor relationships and operational reporting. Coordinate with telecom operators and technical partners to resolve service issues and maintain business continuity. Support procurement and import/export operations for networking equipment, including supplier communication, quotations, orders and logistics coordination. Act as the operational link between customers, field teams, technical teams, suppliers and management, ensuring projects and services are delivered efficiently and on time.