i
igor_moisses

Igor Moises

@igor_moisses

Technical Support Specialist IT Support Help Desk

Brazil
Portuguese, English
About me
IT Support Specialist with hands-on experience in hardware and software troubleshooting, Windows installation and configuration, printer support, and remote assistance. Skilled in diagnosing and resolving technical issues, providing clear guidance to users, and delivering prompt, reliable customer service. Fluent in Portuguese and advanced English speaker. If you want, we can shorten it or make it sound more casual or more corporate, to your taste. Open to chatting about all sorts of things, not just IT. If you wanna talk random stuff or just share ideas, I'm here."... Read more

Skills

i
igor_moisses
Igor Moises
Offline • 
Average response time: 1 hour

See my services

Support & IT
I will help people fix their tech headaches
From$15 / projectMore details

Work experience

technical support

Company • Full-time

Nov 2019 - Feb 2022 • 2 yrs 3 mos

Provided technical support to end users, resolving hardware and software issues both remotely and on-site. Installed, configured, and maintained Windows computers, notebooks, printers, and other IT equipment. Diagnosed technical problems, performed troubleshooting, and ensured timely issue resolution. Assisted users with system configuration, software installation, and general IT support while delivering professional and customer-focused service.