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ihuzaifafarid

Huzaifa Ahmed

@ihuzaifafarid

Ecommerce Virtual Assistant and Customer Support

Pakistan
English
About me
𝐀 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐡𝐨𝐮𝐥𝐝 𝐧𝐞𝐯𝐞𝐫 𝐡𝐚𝐯𝐞 𝐭𝐨 𝐜𝐡𝐚𝐬𝐞 𝐚 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐟𝐨𝐫 𝐚𝐧 𝐨𝐫𝐝𝐞𝐫 𝐮𝐩𝐝𝐚𝐭𝐞. I'm Huzaifa, an E-commerce Virtual Assistant with experience in customer support and online store operations. At ARY Services, I handle customer inquiries across chat, email, phone, and social media. I also managed a team of 13 for a Shopee Malaysia store. I can help with customer support, order processing, product listings, CRM updates, and daily store operations. My focus is simple: keep customers informed and keep your business organized.... Read more

Skills

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ihuzaifafarid
Huzaifa Ahmed
Offline • 
Average response time: 1 hour

See my services

E-Commerce Store Management
I will be your ecommerce virtual assistant
From$15 / projectMore details

Work experience

ARY_Digital

Customer Support

ARY Digital • Full-time

Apr 2025 - Present • 1 yr 6 mos

I handle customer inquiries and complaints through WhatsApp, live chat, email, phone calls, Facebook, and Instagram. My responsibilities include resolving customer issues, maintaining CRM records and support tickets, coordinating with relevant departments on escalations, and ensuring a smooth customer experience. I also manage multiple conversations while meeting service quality standards and performance targets.