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ijeoma33

Joy.N

@ijeoma33

Customer Service and Virtual Assistant Expert

Nigeria
English
About me
Hi! I’m Joy, a detail-oriented freelancer with experience in customer service and project management. I enjoy helping clients organize tasks, manage projects, and complete work efficiently. I am reliable, communicative, and committed to delivering high-quality results on time. Whether it’s data entry, virtual assistance, or project coordination, I focus on accuracy and professionalism. I’m here to help you get things done smoothly and stress-free.... Read more

Skills

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ijeoma33
Joy.N
Offline • 

See my services

Messaging & Emailing
I will be your customer service virtual assistant
From$5 / projectMore details

Work experience

Jumia

Customer Service

Jumia • Full-time

Jan 2022 - Nov 2023 • 1 yr 10 mos

Customer Service Agent – Jumia . Assisted customers with order inquiries, payments, deliveries, returns, and refunds . Responded to emails, chats, and calls efficiently, resolving complaints while maintaining high satisfaction . Maintained accurate records in the CRM system . Supported smooth daily operations Achievements. Received performance incentives at Jumia for excellent customer service