
Ika Hutabarat
Bilingual Voiceover Artist, Hospitality and Virtual Assistant
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Work experience
Reservation Manager
Accor ⢠Full-time
Jul 2024 - Present ⢠2 yrs 3 mos
Manage daily reservation operations at SwissĂ´tel Nusantara, ensuring booking accuracy, professional guest communication, and efficient coordination across hotel departments. My responsibilities include handling reservations, managing booking modifications and cancellations, coordinating guest requests, maintaining accurate reservation records, and preparing reports to support daily operations. This role has strengthened my organizational skills, attention to detail, customer service, data management, and ability to work under deadlines. I apply these skills to provide reliable virtual assistance, administrative support, data entry, and customer communication services.