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ikramradif

Ikram Radif

@ikramradif

Customer Relations and Administrative Management Specialist

France
Arabic, French
About me
I am a bilingual Arabic-French professional with 4 years of experience in customer relations and administrative management. I specialize in remote support, including data entry, content moderation, and billing. I am a rigorous and organized individual dedicated to providing high-quality administrative assistance.... Read more

Skills

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ikramradif
Ikram Radif
Offline • 

See my services

Data Typing
I will do data entry and transcription in french and arabic
From$20 / projectMore details
Proofreading
I will proofread ai translated content and moderate french arabic text
From$20 / projectMore details

Work experience

Customer Relations Specialist

Marketing • Full-time

Jun 2019 - Oct 2023 • 4 yrs 4 mos

Managed customer accounts and data qualification in company CRM tools. Handled client negotiations, sales follow-up, and administrative case tracking. Built strong skills in data accuracy, client communication, and process management over 4 years.

OTis

French-Speaking Assistant

OTis

Nov 2018 - Dec 2018 • 1 mo

Organized and conducted customer satisfaction surveys. Responsible for information collection and reporting data to support quality monitoring initiatives. Focused on maintaining high service standards through direct client feedback and data analysis.

ATI

Discovery Intern

ATI

Jul 2016 - Sep 2016 • 2 mos

Performed invoicing tasks and basic accounting follow-up. Provided support to the team through various administrative tasks. Gained initial exposure to professional office environments and foundational financial documentation processes.