i
ilyesdib0

ilyes

@ilyesdib0

WhatsApp Specialist in Automation to Reply, Confirm Orders and Manage Customers

Algeria
English, French, Arabic
About me
I set up a WhatsApp automation system for e-commerce sellers to manage support and orders in a smart, human way. The system can: • Automatically reply to customers (support or sales) • Guide customers naturally to place orders • Collect customer details (name, phone, address, custom info) • Confirm orders and create a clear order summary • Notify you if a customer asks to speak with you • Let you take over the chat anytime (automation pauses automatically) • Label chats and filter confirmed orders for delivery Everything is customized. No technical skills required.... Read more

Skills

i
ilyesdib0
ilyes
Offline • 

See my services

Rule Based Chatbots
I will set up whatsapp automation for order confirmation and customer management

Work experience

WhatsApp Automation Specialist (Freelance)

client company • Freelance

Dec 2024 - Present1 yr 6 mos

I work as a freelance WhatsApp automation specialist, helping e-commerce sellers organize customer conversations, support requests, and orders. My work includes: • Setting up automated WhatsApp replies for support and sales • Collecting customer details and order information • Confirming orders • Organizing conversations with labels and order summaries • Allowing manual takeover when human support is needed Each setup is customized based on the seller’s workflow and order volume.