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imfafi

Fafi

@imfafi

I provide professional customer support via chat and email in Arabic french Eng

Qatar
Arabic, French, English, Turkish
About me
Hello! I am a bilingual Customer Service Representative and Virtual Assistant fluent in Arabic, french and English. I have strong communication, customer support, and administrative skills, and I am dedicated to providing professional and friendly service. I can help businesses with customer support via email and live chat, data entry, online research, appointment scheduling, and other virtual assistant tasks. I am organized, reliable, detail-oriented, and committed to delivering high-quality work on time. Thank you for visiting my profile. I look forward to working with you!... Read more

Skills

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imfafi
Fafi
Offline • 

See my services

Messaging & Emailing
I will provide customer support via chat and email in arabic french and englis

Work experience

CallApp

customer service

CallApp • Freelance

Aug 2024 - Jun 2025 • 10 mos

Customer service agent : Handled inbound and outbound customer calls professionally. Assisted customers with inquiries, complaints, and service requests. Resolved customer issues efficiently while maintaining high customer satisfaction. Provided support in Arabic and English. Maintained accurate customer records and call notes. Demonstrated strong communication, problem-solving, and multitasking skills.