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inbox_pro_va

Ancy Nitha

@inbox_pro_va

Ancy VA

India
English, Malayalam
About me
Hi, I'm Ancy! 👋 Website Live Chat Support Specialist I help e-commerce brands boost sales with fast, friendly live chat. 🚀 SERVICES: ✅ Live Chat - 1-min replies ✅ Order Help - Tracking, sizing, returns ✅ Complaint Handling - Turn angry buyers into fans ✅ Cart Recovery - Reduce abandonment ✅ FAQ Support - Shipping & policy questions ✅ Lead Capture - Collect emails for follow-up 💬 English + Grammarly Pro for error-free replies. 🛠️ Tools: Shopify Inbox, Tidio, Zendesk, Freshchat, WhatsApp 📌 Specialized in Live Website Chat to boost conversions. Message me to get started! 🚀... Read more

Skills

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inbox_pro_va
Ancy Nitha
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will be 24x7 shopify live chat agent to boost sales and stop cart abandon

Portfolio

Work experience

Suzuki

Back office executive

Suzuki • Full-time

May 2025 - Mar 2026 • 10 mos

Worked as a Data Entry Operator at a Maruti Suzuki car dealership. Key Responsibilities: - Entered customer and vehicle data into dealership software - Managed booking forms, delivery documents, and RTO paperwork - Updated service records and maintained Excel reports for daily sales - Ensured 100% accuracy in vehicle registration and invoice details - Assisted back-office team with data management and filing Helped improve documentation speed and accuracy for the dealership.

Honda_Motor Co.,

Back office executive

Honda Motor Co., • Full-time

Mar 2015 - Mar 2024 • 9 yrs

Worked as Back Office Executive at a Two Wheeler Dealership for 2 years. Key Responsibilities: - Managed data entry and updated customer and vehicle records in company database - Handled email communication and follow-ups with customers regarding delivery and service - Prepared daily sales reports and inventory lists using MS Excel - Maintained vehicle documentation, billing, and insurance paperwork - Supported front desk operations and appointment scheduling - Ensured accurate record keeping and timely reporting to management Skills Used: Data Entry, MS Excel, Email Handling, Customer Support, Documentation, Admin Support

Hospital_Records

Medical Data Entry Clerk

Hospital Records • Full-time

Feb 2013 - May 2014 • 1 yr 3 mos

Worked as a Medical Records Assistant at a Private Hospital. Key Responsibilities: - Entered patient registration details and medical history into hospital database with 100% accuracy - Managed and updated digital records of lab reports, prescriptions, and appointment schedules - Processed billing information and insurance forms for patients - Maintained strict confidentiality of all sensitive patient data as per hospital protocols - Assisted doctors and administrative staff with daily data management and retrieval tasks - Ensured error-free documentation in a fast-paced healthcare environment Gained strong experience in handling confidential data, maintaining accuracy under pressure, and using hospital management software.