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insighthivanaka

Thivanka R

@insighthivanaka
Sri Lanka
English
About me
Professional Web Development & Digital Solutions Hi! I'm Thivanka,Web Developer and Digital Solutions Specialist helping businesses build improve, and grow digitally. I provide professional Website Development, Web Applications, LMS & ERP Systems, Digital Marketing, Facebook, Instagram & TikTok Marketing, Power BI & Data Analytics, Excel Dashboards & Automation, and Financial Dashboards. My goal is to deliver reliable, practical, and professional solutions that improve efficiency, strengthen online presence, and support business growth. Let's turn your ideas into powerful digital solutions. ... Read more

Skills

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insighthivanaka
Thivanka R
Offline • 
Average response time: 1 hour

See my services

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I will design an lms online course website for your school
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Portfolio

Work experience

IDS_Next Business Solutions Pvt Ltd

Customer Success Associate

IDS Next Business Solutions Pvt Ltd • Full-time

Jun 2026 - Present • 3 mos

Primary technical contact providing L1/L2 application support, database troubleshooting, and operational assistance for IDS enterprise hospitality ERP clients. Hospitality ERP Support: L1/L2 technical support across PMS, POS, Front Office, Housekeeping, and Back Office Finance (FN) modules. Technical Environment: Troubleshoot .NET/C# & Java components, runtime DLL dependencies, Windows services, network paths, and POS printers. SQL & Database Operations: Execute MS SQL Server queries for data validation, backend troubleshooting, patches, and DB backup/restore. Log Analysis & Bug Fixes: Perform root-cause log analysis and collaborate with engineering teams to test, validate, and deploy bug resolutions. 2024 – 2025 Trainee ERP Consultant (Oracle Fusion / EBS) DMS Software Technologies (Pvt) Ltd