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English
$
USD
I will provide native french customer support for your business
Specialiste relation client et support administratif
Forte de plusieurs années d'expérience en relation client, j'accompagne les entreprises dans la gestion du service client et des données administratives.
Parcours : accueil/caisse en distribution, té...
About this Gig
Do you sell to French-speaking customers? I will take care of them in fluent, native French.
With 6+ years of experience in customer service (retail, telemarketing, automotive after-sales), I answer your customers clearly, politely and quickly, so they feel heard and keep buying from you.
What I can handle:
- Customer emails and live chat
- Instagram and Facebook messages
- Order tracking and delivery issues
- Returns, refunds and complaints
- Product questions based on your FAQs
- A clear summary of requests and open cases
Why work with me:
- Native French speaker, professional and warm tone
- Fast, organized and rigorous follow-up
- Your brand voice and policies always respected
Please message me before ordering so we can discuss your volume, tools and needs. I'm happy to create a custom offer.
Social media platform:
•
Service type:
Non-technical support
Language:
French
Timezone:
UTC daytime
Support software:
Other
My Portfolio
FAQ
Which tools can you work with?
I adapt to your tools: email inbox, social media, website chat or helpdesk software. Tell me what you use before ordering.
Can you also reply in English?
My service is focused on French-speaking customers. I can handle simple English messages if needed.
Can we work together on an ongoing basis?
Yes! Send me a message and I will create a custom weekly or monthly offer.
What do you need to get started?
Your FAQs, your return and refund policy, your preferred tone, and access to the channels I will manage.
