i
iqr_fatima

Iqra Fatima

@iqr_fatima

CRM Consultant

Pakistan
English
About me
CRM Consultant for Small Businesses | Setup, Automation & Optimization I help small businesses streamline sales and customer management through smart CRM solutions. I specialize in CRM setup, customization, automation, lead management, pipeline creation, email integration, data migration, dashboards, and team training. Experienced with Salesforce, HubSpot, Zoho CRM, and custom systems. Clear communication, business-focused solutions, quick turnaround, and ongoing support. 📩 Message me to discuss your requirements!... Read more

Skills

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iqr_fatima
Iqra Fatima
Offline • 

See my services

CRM & ERP Development
I will be your zoho developer
From$300 / projectMore details

Portfolio

Work experience

CRM Consultant

Smart Tech Agency • Part-time

Feb 2024 - Present • 2 yrs 3 mos

CRM Consultant | Helping Small Businesses Streamline Sales & Customer Management As a CRM Consultant, I help small and growing businesses implement and optimize CRM systems to improve lead management, sales processes, and customer engagement. Key Responsibilities & Achievements: Implemented and customized CRM systems based on business requirements Designed and optimized sales pipelines and lead management workflows Automated follow-ups, email sequences, and task assignments Managed data migration, cleansing, and system integrations Built dashboards and reports for performance tracking and forecasting Trained teams on CRM usage and best practices Improved operational efficiency and reduced manual workload through automation CRM Platforms Worked On: Salesforce | HubSpot | Zoho CRM | Pipedrive | Freshsales I focus on aligning CRM systems with business goals to increase productivity, improve customer retention, and drive revenue growth.

Fiverr

Customer Relationship Management Consultant

Fiverr • Freelance

Feb 2023 - Present • 3 yrs 3 mos

Upwork

Customer Relationship Management Developer

Upwork • Freelance

Feb 2021 - Present • 5 yrs 3 mos

Implemented and customized CRM systems according to business requirements • Managed customer data and ensured data accuracy • Designed and optimized workflows to improve sales and support processes • Provided CRM user training and technical support • Generated reports and dashboards for management decision-making • Collaborated with teams to improve customer experience and efficiency