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Fiverr Pro
English
$
USD
I will be your reliable customer support and live chat customer service agent
Work fascinates me, I can Look at it for hours!
Hello, My name is Iqra and I'm pleased to meet you. I am a passionate and dedicated Virtual Assistant that believes in hard work and attention to detail. My goal is always to not only delight my clien...
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
Highly Responsive
Known for exceptionally quick replies
About this Gig
Providing reliable customer support service is essential for any growing business. As a Virtual assistant, I manage customer chat, email, and live support to ensure smooth communication and a positive customer experience across all channels.
Professional customer service support helps businesses operate more efficiently while maintaining high satisfaction levels.
By handling daily customer inquiries, resolving issues promptly, and ensuring consistent communication, I help reduce workload, improve response time, and deliver better results. A dedicated support assistant ensures every customer interaction is handled professionally, building trust and long-term relationships.
I have worked with reputable clients such as Nexgen Innovations and Ventures Middle East, delivering dependable and results-driven customer support.
Services I provide:
- Email Support
- Live Chat Support
- Social Media Customer Services
- Order Processing & Customer Services for online stores like Shopify, eBay, and similar platforms
If the service you need is not listed, feel free to reach out for a customized solution.
Social media platform:
•
•
•
Service type:
Technical support
Language:
English
•
Urdu
Timezone:
UTC daytime
Support software:
Zoho Desk
•
Zendesk
•
Liveagent
Knowledge base software:
Liveagent
•
Zoho
Clients I’ve worked with
Ventures Middle East
Business consulting
I've created a design for Fredqique's book. That is going to publish soon!! The experience with Frederique was awesome!! I really very enjoyed working on this project! :)
Jan 2023-Jan 2023
Sounds
Music & audio services
I've been working with Frank since 2k18 and still working, he's one of my favorite clients. He is very supportive and easy to go with. Always provide me with clear instructions on each project. Really enjoy working and many more to come!!
Feb 2023-Feb 2023
My Portfolio
FAQ
What customer support services do you offer?
I provide professional customer support service as a virtual assistant, including live chat, email support, and social media customer service to ensure timely and efficient communication.
Can you manage live chat and email support at the same time?
Yes. I can efficiently handle both live chat and email support while maintaining quality responses and a positive customer experience.
Which businesses can benefit from your support service?
My customer support service is ideal for eCommerce stores, online businesses, and service providers looking for reliable chat and email support.
. How does a virtual assistant improve customer support efficiency?
A virtual assistant improves efficiency by managing customer chat, email inquiries, and daily support tasks, reducing response times and increasing customer satisfaction.
What if I need a customer service task not listed?
If your required customer support service is not listed, feel free to reach out. I’m happy to discuss a customized solution based on your needs.
