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irene1331251855

Irene Guo

@irene1331251855

CEO

China
English
About me
Education Background Yunnan University of Economics and Business Bachelor's Degree, Tourism English 2005–2009 I have 6 years of experience as the founder of a cultural tourism company, covering the entire chain of personnel/finance/operation/marketing management. I have 20 years of industry experience and am familiar with the local cultural tourism industry chain. I am honest and trustworthy, professional and dedicated, with excellent communication skills, strong adaptability and a team spirit. Meticulous, patient, innovative, responsible, and proactive in work.... Read more

Skills

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irene1331251855
Irene Guo
Offline • 
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See my services

Trip Plans
I will china luxury travel curator 20 year local insider bespoke hidden gems journeys
From$10 / projectMore details
Business Strategy & Innovation
I will china tourism growth consultant ex CEO 20yrs industry experience market entry
From$80 / projectMore details

Portfolio

Work experience

Tour Group Leader

Kunming Taiyangzhou International Travel Agency • Freelance

May 2009 - Feb 2016 • 6 yrs 9 mos

Content: Core Competencies Cross-cultural Communication | Full-process Tourism Project Management | Multilingual Services (English ) | Crisis Management | Customer Conversion Improvement & Development Professional Experience: Global Tourism Operations Expert Domestic Tourism Management: Coordinated and executed tourism reception projects across 31 provinces in China, successfully managing over 1,000 tour groups with zero complaints; customer satisfaction rate reached 98%; established standardized service SOPs. Overseas Tourism Leadership: Led hundreds of international tour routes, averaging over 30 outbound trips per year; proficient in visa processing and local ground operation resource integration for 50 countries; crisis handling success rate of 100%. Resource Integration & Optimization: Reduced procurement costs by 20% through a ground service provider evaluation system, significantly improving team profit margins. Tourism Client Operations Director: