Irfan Basha

Presentation & Report Design specialist | 15 Years Automotive Operations

Mazda Motor • Full-time

Jul 2016 - Aug 2024 • 8 yrs 1 mo

Automotive Operations Professional | Presentation & Report Design Specialist Over 15 years working inside Toyota & Mazda environments across India and Saudi Arabia, I developed deep expertise in translating complex operational data into clear, professional presentations and reports — built to OEM standards and reviewed at Dealer Principal and regional management level. Every month I designed and delivered: KPI dashboards tracking service revenue, CSI scores, warranty approval rates, and PDI performance — presented to senior management and Toyota regional offices Warranty claims reports covering VE, P1/P2, and accessory claims with visual summaries, rejection analysis, and trend tracking Business review presentations used in OEM meetings, combining data visualization with actionable commentary Process documentation and SOPs formatted for internal training and compliance purposes Vehicle delivery reports and PDI inspection decks prepared to Toyota VDQI standards Working in high-accountability environments where every number had to be accurate and every slide had to be boardroom-ready gave me a standard of precision most presentation designers never develop. I have since formalized this expertise through certified training in Presentation Design, Graphic Visualization & Data Storytelling, Figma UI/UX, Adobe Photoshop, and Adobe Illustrator. I now bring this combination — real operational knowledge plus professional design skills — to clients who need presentations that don't just look good, but actually communicate the right message to the right audience.