
M. Irfan Yousaf
High Quality Services
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Work experience
Social Media & Customer Service Manager
Solution BD • Freelance
Jul 2021 - Jan 2022 • 6 mos
I work at Solution BD Company as a Social Media Manager and Customer Service Manager, helping the company grow its online presence while ensuring excellent customer support. As a Social Media Manager, I plan, create, and manage campaigns on platforms like Facebook, Instagram, and LinkedIn to increase engagement and brand awareness. I produce SEO-optimized content, posts, and marketing strategies tailored to the target audience. As a Customer Service Manager, I handle client inquiries, resolve issues promptly, and maintain high levels of customer satisfaction. I also conduct web research and lead generation to support marketing and sales strategies. I focus on accuracy, professionalism, and measurable results, ensuring all projects are delivered on time while improving customer experience and business growth.