I will provide customer service empathy training

Irina V

Georgia

I speak English, Georgian, Russian, Turkish

CS Communication Coach Trainer CoFounder Qualyza

I am a customer service professional with over six years of experience as an agent, quality coach, and trainer. I specialize in bridging the gap between training and real-world execution through pract...
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About this Gig

I will deliver a 90-minute live workshop focused specifically on empathy in customer service.

We will explore how to show genuine understanding, use the right tone, listen to customers effectively, recognize emotional needs, and respond to difficult situations without sounding robotic or dismissive.

The workshop includes practical customer service examples and interactive exercises based on real-life situations.

Team packages can also include performance feedback, while the Premium package includes customized scenarios based on your companys specific customer-service challenges.

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Social media platform:

Other

Service type:

Non-technical support

Language:

English

•

Russian

•

Turkish

Timezone:

UTC daytime

Support software:

Other

Knowledge base software:

Other

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