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Ryo Ishihara
@iro_jp
Virtual assistant
Australia
English, Japanese
About me
I am a virtual assistant based in Japan. I am currently living in Sydney, Australia. My greatest strengths are accuracy, attention to detail, and a strong sense of responsibility. For four years, I worked in insurance claims and benefit payment operations at a life insurance company, where I handled nearly 100 cases per day.To maintain both efficiency and accuracy, I prioritized tasks effectively and consistently performed thorough double-checks throughout my work.
Skills
Ryo Ishihara
Offline •
Average response time: 11 hours
See my services
Video Editing
I will edit japanese and english tiktok, reels and shorts videos
Translation
I will translate english to japanese and japanese to english manually
Work experience
Barista
Starbucks • Part-time
Dec 2025 - Present • 8 mos
Performed cashier and barista duties in a fast-paced, fully English-speaking, multicultural team environment with no Japanese staff. Accurately handled complex orders with extensive menu customizations while maintaining strong attention to detail. Communicated effectively with team members to ensure smooth and efficient store operations.
Office worker
Aflac • Full-time
Mar 2021 - Jul 2025 • 4 yrs 4 mos
Processed up to 100 insurance claim payments per day with a focus on accuracy and efficiency. Ensured timely and precise claim settlements in compliance with company policies and regulations. Communicated politely with clients by phone and during in-person visits, providing personalized service based on individual needs and situations.
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