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iro_jp

Ryo Ishihara

@iro_jp

Virtual assistant

Australia
English, Japanese
About me
I am a virtual assistant based in Japan. I am currently living in Sydney, Australia. My greatest strengths are accuracy, attention to detail, and a strong sense of responsibility. For four years, I worked in insurance claims and benefit payment operations at a life insurance company, where I handled nearly 100 cases per day.To maintain both efficiency and accuracy, I prioritized tasks effectively and consistently performed thorough double-checks throughout my work.... Read more

Skills

i
iro_jp
Ryo Ishihara
Offline • 
Average response time: 9 hours

See my services

Translation
I will translate english to japanese and japanese to english manually
From$5 / projectMore details

Work experience

Starbucks

Barista

Starbucks • Part-time

Dec 2025 - Present • 6 mos

Performed cashier and barista duties in a fast-paced, fully English-speaking, multicultural team environment with no Japanese staff. Accurately handled complex orders with extensive menu customizations while maintaining strong attention to detail. Communicated effectively with team members to ensure smooth and efficient store operations.

Aflac

Office worker

Aflac • Full-time

Mar 2021 - Jul 2025 • 4 yrs 4 mos

Processed up to 100 insurance claim payments per day with a focus on accuracy and efficiency. Ensured timely and precise claim settlements in compliance with company policies and regulations. Communicated politely with clients by phone and during in-person visits, providing personalized service based on individual needs and situations.