I will write saas help center articles, user guides, and API documentation

Abu F

Estonia

I speak English, Bengali

Support Engineer, API and Accounting Integrations, Tech Docs

I'm a Support Engineer in Estonia who spends every day debugging APIs, webhooks and accounting integrations for business customers. On Fiverr I fix broken Xero and QuickBooks syncs, OAuth and webhook ...
Read More
About this Gig

Clear documentation cuts support tickets. I'm a SaaS Support Engineer who works with customers, APIs and integrations every day, and I write help content people actually follow.


What I write:

  • Help-center and knowledge-base articles (how-tos, troubleshooting, FAQs)
  • User guides and onboarding docs
  • API documentation: endpoint references, authentication (OAuth, API keys), webhooks, OpenAPI specs and Postman collections
  • Turning support tickets or rough internal notes into clean public articles

How I work: you share product access, notes or tickets, I test the steps myself where possible, and you get structured docs ready for Zendesk, Intercom, Notion, GitBook or your CMS.


I may use AI tools for drafting, but every article is tested, fact-checked and edited by me. Tell me if you'd prefer no AI.


I'm available evenings (EET) and weekends. Please message me before ordering so we can confirm scope.

Read More
write saas help center articles, user guides, and API documentation
Full Screen
write saas help center articles, user guides, and API documentation
Full Screen
View Presentation
write saas help center articles, user guides, and API documentationwrite saas help center articles, user guides, and API documentationwrite saas help center articles, user guides, and API documentation

Document type:

User & training manuals

•

Documentation

Industry:

Software

Language:

English

Delivery style preference

Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.

Related tags