i
israel_jonnes

Israel Jones

@israel_jonnes

Freshsales Freshworks CRM Setup, Automation, Pipelines

United Kingdom
English, Spanish, Italian, German, French
About me
I am a Freshsales CRM and Freshworks CRM expert specializing in Freshsales CRM setup, Freshworks CRM configuration, workflow automation, and sales pipeline optimization. I help startups, agencies, and sales teams implement structured CRM systems that improve lead management, automate workflows, and streamline sales processes. My expertise includes Freshsales CRM automation, Freshworks CRM pipelines, lead tracking systems, and reporting dashboards designed to improve sales visibility, efficiency, and scalable business growth.... Read more

Skills

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israel_jonnes
Israel Jones
Offline • 
Average response time: 13 hours

See my services

CRM Management
I will do freshsales crm, freshworks crm, copper crm, attio crm, freshsales attio setup
From$40 / projectMore details
CRM Management
I will setup freshsales, freshwork CRM, workflow, automation as freshsales CRM expert
From$50 / projectMore details

Work experience

CRM Workflow Automation Specialist

Capgemini SE • Part-time

May 2023 - Jun 2025 • 2 yrs 1 mo

I currently provide CRM consulting services focused on Freshsales CRM and Freshworks CRM automation, pipeline optimization, and system integration for businesses and support teams. My work includes configuring CRM environments, building automation workflows, designing sales pipelines, and implementing reporting dashboards. I help organizations optimize their CRM systems by improving workflow efficiency, automating lead management processes, and ensuring accurate data tracking. My approach focuses on building scalable CRM structures, improving system usability, and delivering solutions that enhance sales performance and customer relationship management.

CRM Automation & Sales Systems Consultant

Freshworks Inc. • Part-time

Nov 2019 - Oct 2022 • 2 yrs 11 mos

I worked on CRM implementation and automation projects focused on Freshsales CRM and Freshworks CRM systems for startups, agencies, and sales teams. My responsibilities included CRM setup, workflow automation configuration, sales pipeline architecture, and lead management system design. I helped businesses implement structured CRM environments that improved sales tracking, automated repetitive processes, and enhanced customer engagement. My work included configuring pipelines, setting up automation triggers, integrating email systems, and building reporting dashboards that provided visibility into sales performance. I collaborated with teams to align CRM workflows with business goals and ensure scalable CRM systems that supported growth and operational efficiency.