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Fiverr Pro
English
$
USD
I will manage your e commerce chargebacks and win payment disputes
About this Gig
Are chargebacks and payment disputes threatening your merchant account?
Most generic dispute letters lose because they rely on automated templates. To win a dispute, your evidence must align perfectly with the specific bank reason code (Fraud, Product Not Received, etc.) used by the card issuer.
With professional experience inside financial services, managing credit card disputes and merchant policy compliance, I know exactly what bank analysts look for to reverse a charge. I bridge the gap between e-commerce merchants and financial institutions to help protect your business, revenue, and payment processor standings (Stripe, PayPal, Shopify, etc.).
What I Offer:
- Deep Dispute Audits: Analysis of your chargeback reason code to uncover exactly why it was filed.
- Custom Rebuttal Statements: Tailored, professionally drafted defense responses written to bank network guidelines.
- Evidence Alignment Checklists: Step-by-step guidance on the exact internal tracking logs and documents you must pull from your store backend to secure a win.
Don't let "friendly fraud" shut down your store. Let's fix your dispute dashboard professionally.
FAQ
Do you guarantee a 100% win rate on all chargebacks?
No honest professional can guarantee a 100% win rate, as the final decision rests entirely with the customer’s bank. However, by aligning your evidence precisely with the bank’s specific reason codes, I ensure your response has the highest possible probability of being reversed in your favour.
Will you log into my Stripe, PayPal, or Shopify account?
No. For your security, I do not need backend access. I provide a professionally drafted defence text and an evidence layout. You simply copy-paste the text and attach the required documents directly inside your own processor dashboard.
What information do you need from me to start the order?
Once you purchase a package, you will be prompted to provide a screenshot of the active dispute dashboard (showing the reason code and amount), the customer order page, any payment authorization details (like auth codes), shipping tracking data, and any customer service emails or chat history.
