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itsrachl

Rache Meraki

@itsrachl

Virtual Assistant, Admin, Graphic Design and AI Tools Specialist

Philippines
English
About me
🤖 I’m Rache — a Tech‑Savvy Virtual Assistant & Creative Designer helping brands and creators build cohesive digital identities and efficient systems. I create brand visuals, logos, UI/UX layouts, landing pages, social graphics, and scalable content templates while supporting admin, workflows, task management, and organized content systems. With thoughtful design and reliable execution, I help businesses look great and stay productive. 🚀 Message me to get started! 📩... Read more

Skills

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itsrachl
Rache Meraki
Offline • 
Average response time: 60 hours

See my services

Label Design
I will design custom product packaging and labels a la carte
From$40 / projectMore details
Brand Style Guides
I will do brand identity design and custom brand style guide
From$15 / projectMore details

Portfolio

Work experience

Customer Service Representative - Telecommunications Account

Foundever • Full-time

Oct 2025 - Jan 2026 • 3 mos

Key Responsibilities & Skills Gained • Handled high‑volume inbound customer inquiries via phone, email, and chat with professionalism and empathy • Provided technical support for telecom services, troubleshooting issues and explaining solutions clearly • Managed billing inquiries, plan changes, and account updates while maintaining accuracy • Resolved customer complaints with patience, empathy, and effective problem‑solving skills • Learned and used CRM and support tools to log interactions and track cases efficiently • Developed strong communication and active‑listening skills to understand needs and deliver clear responses • Built time management, multitasking, and organization abilities in a fast‑paced environment • Followed structured SOPs and updated knowledge of products and services for accurate support