I will be your dedicated customer chat and email support agent
Customer Care Specialist Customer support chat support Team Management
About this Gig
Welcome to your premier customer support solution!
Are you looking for a reliable, expert specialist to manage your multi-channel customer communications while keeping your store ratings flawless? You are in the right place.
I bring extensive corporate experience in customer care, call handling, and logistics dispatch operations. I specialize in managing heavy daily ticket volumes with speed, precision, and high empathyensuring your international clients receive top-tier service experience.
What I Bring to Your Business:
- Dedicated Live Chat Support: Fast first-response times to instantly close sales and resolve complaints.
- Professional Email Support: Clear, well-written handling of order issues, refunds, and returns.
- Inbound & Outbound Call Support: Confident, calm phone handling to solve customer disputes quickly.
- Logistics & Dispatch Coordination: Sharp organization skills to track shipments and handle routing inquiries under pressure.
Platforms I Work With:
Helpdesks: Zendesk, Freshdesk, Gorgias
E-Commerce: Shopify, Amazon, WooCommerce
Communication: Slack, Microsoft Teams, Tidio, LiveChat
Why Choose Me?
Full-Time Dedicated Availability: Ready to hit the
Service type:
Other
Language:
English
•
Punjabi
•
Urdu
Timezone:
24/7
Support software:
Freshdesk
•
Zendesk
•
Liveagent
•
ActiveCampaign
•
Other

