I will be your dedicated customer chat and email support agent

Pakistan

I speak English, Urdu, Punjabi

Customer Care Specialist Customer support chat support Team Management

A motivated and experienced professional with a strong background in BPOs, call centers, and customer care. Skilled in handling customer queries, building strong relationships, and delivering quality ...
About this Gig

Welcome to your premier customer support solution! 


Are you looking for a reliable, expert specialist to manage your multi-channel customer communications while keeping your store ratings flawless? You are in the right place. 


I bring extensive corporate experience in customer care, call handling, and logistics dispatch operations. I specialize in managing heavy daily ticket volumes with speed, precision, and high empathyensuring your international clients receive top-tier service experience.


What I Bring to Your Business:

- Dedicated Live Chat Support: Fast first-response times to instantly close sales and resolve complaints.

- Professional Email Support: Clear, well-written handling of order issues, refunds, and returns.

- Inbound & Outbound Call Support: Confident, calm phone handling to solve customer disputes quickly.

- Logistics & Dispatch Coordination: Sharp organization skills to track shipments and handle routing inquiries under pressure.


Platforms I Work With:

Helpdesks: Zendesk, Freshdesk, Gorgias

E-Commerce: Shopify, Amazon, WooCommerce

Communication: Slack, Microsoft Teams, Tidio, LiveChat


Why Choose Me?

Full-Time Dedicated Availability: Ready to hit the

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

TikTok

Service type:

Other

Language:

English

Punjabi

Urdu

Timezone:

24/7

Support software:

Freshdesk

Zendesk

Liveagent

ActiveCampaign

Other