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iyannaja

Iyanna J

@iyannaja

Administrative Assistant

United States
English
About me
I am a dynamic and organized professional with a BBA and a strong foundation in high-volume operations and client relations. I combine operational precision with a proactive, service-oriented mindset and am passionate about leveraging AI technologies to streamline workflows and drive efficiency.... Read more

Skills

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iyannaja
Iyanna J
Offline • 
Average response time: 1 hour

See my services

General Assistance
I will be your ai powered virtual assitant for fast administrative support
From$150 / projectMore details

Work experience

Administrative Assistant

Medical

Apr 2024 - Oct 2025 • 1 yr 6 mos

Streamlined Client Onboarding: Managed pediatric scheduling and intake workflows with high efficiency, ensuring a seamless, supportive, and organized experience for families. Precision Data & Compliance Management: Handled complex insurance authorizations and benefits verification with exceptional attention to detail, maintaining zero-error EMR documentation under strict HIPAA compliance. Superwoman Standard Care: Blended rigorous administrative accuracy with empathetic client communication to elevate the center's operational standards.

Administrative & Client Support

Business

Oct 2021 - Mar 2024 • 2 yrs 5 mos

Inbox & Schedule Optimization: Organized and managed high-volume email correspondence, responding to client inquiries promptly while keeping executive calendars perfectly aligned. Operational Back-Office Support: Maintained absolute data accuracy across billing reconciliation, client documentation, and scheduling intake processes. Proactive Client Relations: Delivered premium, efficient customer service rooted in empathy, organization, and fast turnaround times to maximize client satisfaction.