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j0yr0ger

Shad I

@j0yr0ger

Service Operations Quality Specialist

Bangladesh
Bengali, English
About me
I am a Service Operations & Quality Specialist with over 5 years of experience in high-volume, real-time content moderation. I am an expert at ensuring 99%+ accuracy while managing live data and stabilizing high-risk environments. I have a proven track record of guiding complex team decisions and handling escalations as a consecutive Excellence Award winner.... Read more

Skills

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j0yr0ger
Shad I
Offline • 

See my services

Data Entry
I will do data processing, content moderation and quality assurance
From$20 / projectMore details

Work experience

Quantanite

Associate

Quantanite • Full-time

Oct 2020 - Jun 2026 • 5 yrs 8 mos

Speciality in LOB control. Track Operations Specialist with 5+ years of experience in high-volume, real time content moderation. Expert at ensuring 99%+ accuracy while managing Live Data throughout the working hours. Also proven in stabilizing high risk environments, guiding complex team decisions, and handling escalations. A consecutive Excellence Award winner ready for formal lead and impactful roles in fast paced customer service and moderations.