I will turn your messy process into a clear sop and checklist
Operations Specialist SOPs Checklists and Process Documentation
About this Gig
I have 10 years in operations for loan servicing and energy efficiency companies. I write SOPs in plain words so a new hire can follow them on day one.
This is for a small loan, lending, energy, trades, or property team that does the same work different ways each time.
What you get:
- One process written as clear steps, up to 10 steps
- A one-page checklist for daily use
- A short list of who does what, and what to check before it is done
How it works:
1. You send a short description of the process, or we do a 30 minute call.
2. You send any current form, sheet, or notes you already use, if you have them.
3. I send back a draft for you to review in 2 to 3 days.
4. You approve the final version. Nothing is final until you say it is done.
What I need from you to start:
- What is the one process you want fixed?
- Who uses it now, and how often?
- What does done look like? What would you check to know it worked?
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
FAQ
What do you need from me to start?
The one process you want fixed, who uses it now and how often, and what done looks like. Send any current form, sheet, or notes if you have them, or we do a 30 minute call. I will not start until I have those answers.
How long will it take?
2 to 3 days after you confirm the brief. I send a draft for your review first, with 2 revisions included. Nothing is final until you say it is done.
What if I do not have any current notes or SOP?
That is fine. Send a short description of how the work happens now, or do a 30 minute call and walk me through it. I will write the steps from that.
