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Andrew R
@jackrabbitva
Owner
United States
English
About me
Jackrabbit Tech is a locally owned IT support and consulting company focused on helping small businesses with the technology they rely on every day. Whether you need help with computers, Wi-Fi, cybersecurity, Microsoft 365, Google Workspace, backups, or ongoing managed IT support, we provide responsive service with a personal touch. We believe great IT support should be approachable, reliable, and fast.
Skills
Andrew R
Offline •
Average response time: 1 hour
See my services
Technical Support
I will handle any IT issues you or your business needs
Platform Migrations
I will implement or manage your google workspace account
Work experience
Engineering Manager - Identity Access Management
Vacasa • Full-time
Mar 2021 - Aug 2024 • 3 yrs 5 mos
Owned and managed the OneLogin SSO platform using SAML, SCIM, OAuth, and OpenID Connect. Developed automations with Terraform and Python, created access policies aligned with regulatory standards, and conducted regular IAM system audits while leading cross-functional teams.
Senior Technician
Unisys • Full-time
Aug 2004 - Aug 2005 • 1 yr
Provided technical support for the TSA and DHS, resolving issues with PCs, scanners, X-ray machines, and telecom equipment. Utilized proprietary government software and gained extensive experience troubleshooting airport security hardware.
