
Jackson N
Reliable Virtual Assistant Helping Businesses Save Time and Stay Organized
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Portfolio
Work experience
Virual assistant
Real Estate Specialists • Full-time
Jan 2026 - Present • 6 mos
**Virtual Assistant – Real Estate Industry** Provided administrative and virtual assistance for a real estate business in Providence, Rhode Island. Responsibilities included CRM management, data entry, MLS and property research, vacant land research, electronic contract preparation and signing support, calendar management, web research, document organization, and cybersecurity/background verification tasks. Maintained accurate records, ensured timely task completion, and supported daily business operations with professionalism and attention to detail.
Virtual Assistant & Customer Support
offertech.it • Full-time
Jun 2023 - Feb 2026 • 2 yrs 8 mos
• Managed customer inquiries via phone and email, ensuring timely and accurate responses. • Assisted clients with account updates, service requests, and documentation. • Maintained organized and up-to-date customer records and filing systems. • Handled incoming calls and directed clients to appropriate departments. • Resolved customer complaints professionally, improving customer satisfaction. • Scheduled appointments and coordinated meetings for staff and clients. • Prepared reports, correspondence, and administrative documents