j
jacocrmcaptain

Joshua

@jacocrmcaptain

CRM Manager

Nigeria
English
About me
I help businesses streamline CRM workflows, increase sales, and reduce churn and improve retention using Salesforce, HubSpot, Zoho, and Dynamics. I'll deliver expert setup, customization, automation, and secure data migration with precision, clear communication, and a results‑driven mindset. Ready to optimize your CRM for growth? Click a package below or message me now to discuss your project — I’ll respond within a minute.... Read more

Skills

j
jacocrmcaptain
Joshua
Offline • 

See my services

CRM Management
I will integrate and automate zoho CRM hubspot and boomtown for automative dealerships
From$20 / projectMore details
AI Content Editing
I will humanize and edit ai generated content to sound natural
From$10 / projectMore details

Work experience

Tech_Cloud

CRM Manager

Tech Cloud • Freelance

Jan 2023 - May 2025 • 2 yrs 4 mos

Key achievements & responsibilities: · Built and optimised automated email/SMS nurture sequences, increasing customer retention by 25% over 12 months. · Integrated HubSpot CRM with internal analytics tools, improving lead-to-customer conversion tracking accuracy by 30%. · Managed segmentation for 50,000+ B2B contacts, delivering a 15% uplift in personalised campaign open rates. · Reduced churn by 18% through triggered re-engagement workflows based on user behaviour data. · Collaborated remotely with product and sales teams to align CRM data fields with pipeline stages..