I will inbound call, chat, and email customer support services
Website Designer and Dropshipping Store Expert
About this Gig
Are you looking for a reliable virtual telecaller and customer support agent for your business?
I provide professional inbound and outbound calling, cold calling, telesales, and customer support services to help you generate leads, close sales, and keep your customers happy.
What I offer:
- Inbound call handling (customer queries, order support, complaints)
- Outbound cold calling & appointment setting
- Telesales & lead conversion
- Email support & ticket handling
- Live chat / message replies (WhatsApp, social media, helpdesk platforms)
- Follow-ups and customer retention calls
- Detailed call/activity reports
Why choose me?
- Fluent English communication with a friendly, persuasive tone
- Experience with helpdesk & CRM tools (Freshdesk, Zoho Desk, LiveAgent, etc.)
- Flexible working hours to match your timezone
- Reliable, professional, and detail-oriented
Whether you need someone to handle your customer support inbox, run a cold calling campaign, or manage telesales for your product/service, I'm ready to help your business grow.
Message me before ordering so we can discuss your specific requirements and the best package for your needs!
FAQ
Do you provide your own dialer/calling software?
I can use your provided software/CRM (e.g., Freshdesk, Zoho, dialer), or recommend a suitable tool if you don't have one.
Do you have experience with cold calling and lead generation?
Yes, I have experience handling outbound cold calling, appointment setting, and telesales for various industries. Special expertise to handle the clients in USA, UK, Germany, Australia, Canada, India and Pakistan.
What information do you need from me before starting?
I'll need a call script (or key talking points), your target contact list, working hours/timezone, and access to any CRM or communication tool you use.
Can you handle both inbound and outbound calls?
Yes, I handle both — inbound customer support/queries and outbound sales/cold calling campaigns.
Do you provide reports on calls/leads?
Yes, I provide a summary report of calls made, outcomes, and any follow-ups needed (included in Standard and Premium packages). Google Sheet is for this purpose.
What languages do you speak?
Pashto, Hindi, Saraiki, Punjabi and Fluent in English and Urdu.
Do you offer ongoing/monthly support?
Yes, I'm available for ongoing telesales, cold calling, or support campaigns — message me to discuss a custom plan.

