I will be your reliable customer service representative and customer support agent

5.0
5.0

Pakistan

I speak English

108 orders completed

More than 7 years of experience in support, eCommerce and client care

Hi, I’m Jamal! A dedicated Customer Support Specialist with 7+ years of experience, I help businesses deliver smooth, reliable, and friendly customer service. I’m skilled in Gorgias, Zendesk, Lark, T...

Level 2

Has met high performance criteria and has a proven track record for meeting client expectations.

About this Gig

Are you looking for a reliable Customer Service Representative, Customer Support Agent, Customer Success Manager, Call Center Service, or a Virtual Assistant for appointment setting and Business Process Outsourcing (BPO)? Your search ends here!


Services I Offer:


1) Operations & Technical Support for SaaS products, IPTV platforms, Robot Management operations, Courier/Delivery companies, Utilities, and Healthcare businesses.

2) Ecommerce Customer Service for TikTok Shop, Amazon & Shopify store customer service, including:

* Email Support & Live Chat

* Inbound/Outbound Calling

* Social Media Handling

* Order Fulfillment

* Refunds, Chargebacks & Disputes

* Tracking & Subscription Management


By working with me, you'll get:

* Quality Customer Service

* A Dedicated Agent focused solely on your tasks

* Scalable Support additional agents available as your volume grows

* 24/7 operations coverage


Platforms I've Worked On:

Shopify Stores | Amazon Stores | TikTok Shop | Etsy | Ebay | WooCommerce | SaaS

Tools I'm Experienced With:Zendesk | Gorgias | Intercom | Kustomer | Meta Business Suite | Tidio | HelpDesk | Freshdesk | Re-Amaze | Dialpad


Partner with me for scalable operations!

Social media platform:

Facebook

•

Twitter

•

Instagram

•

LinkedIn

•

TikTok

Service type:

Technical support

Language:

Dutch

•

English

•

Luxembourgish

Timezone:

24/7

Support software:

Zoho Desk

•

Freshdesk

•

Zendesk

•

Salesforce

•

Liveagent

Knowledge base software:

Document 360

•

Confluence

•

Freshdesk

Reviews

1 reviews for this Gig
5.0

(1)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • K
    image-docs

    khurrambaqa

    IE

    Ireland

    Ongoing collaboration
    5

    Excellent and professional

    4 days

    Duration

    Helpful?
    Yes
    No
Reviews

1 reviews for this Gig
5.0

(1)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • K
    image-docs

    khurrambaqa

    IE

    Ireland

    Ongoing collaboration
    5

    Excellent and professional

    4 days

    Duration

    Helpful?
    Yes
    No