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James M
@jamcallister
Change, Transformation, and Innovation specialist and speaker
United Kingdom
English
About me
I help organisations turn disruption into direction. With nearly a decade in innovation, I have worked with public, private, and third-sector teams to move from inertia to impact using a blend of behavioural science, digital thinking, and systems strategy. As a consultant, I’ve led initiatives that reimagined pricing models, embedded innovation pipelines, and helped large firms adopt technology that actually sticks. I also speak and advise on ethical AI adoption and behavioural-led design.
Skills
James M
Offline •
Average response time: 1 hour
See my services
Digital Transformation Consulting
I will help you automate business processes with ai and rpa
Work experience
Director Global Operations Transformation
Morgan Stanley • Full-time
Mar 2026 - Jun 2026 • 3 mos
Driving global operations transformation across international business, identifying and delivering automation and process improvement initiatives. Led two strategic automation value streams, overseeing transformation roadmaps aligned to business priorities and engaging stakeholders at Vice President, Executive Director, and Managing Director levels.
Transformation & Innovation Consultant
Teleperformance • Full-time
May 2020 - Feb 2024 • 3 yrs 9 mos
Developed RFI/RFP responses and deployed innovative solutions. Implemented bespoke project management methodologies for data-driven strategy. Championed emerging technologies, designed day-rate pricing models for digital products, and managed C-Suite stakeholder expectations during end-to-end innovation projects.
Mortgage Administrator
Nationwide Building Society • Full-time
Oct 2015 - Apr 2016 • 6 mos
Processed mortgage applications and handled administrative duties within the building society. Ensured all documentation met regulatory standards and provided support to the mortgage lending process.
