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Fiverr Pro
English
$
USD
I will create saas customer feedback survey to reduce churn and understand user needs
website and ecommerce development
I specialize in website and e-commerce development using Shopify, WooCommerce, WordPress, HTML, CSS, and JavaScript. My expertise includes responsive web design, UI/UX, custom themes, product and cate...
About this Gig
Turn customer feedback into insights you can actually use.
I will create a professional, strategically designed SaaS customer feedback survey that helps you understand what your users value, where they struggle, what features they want, and what may be driving dissatisfaction or churn.
This is more than simply putting questions into a form. I will structure your survey around your product, audience, and business goals, using clear, unbiased questions designed to encourage useful responses and uncover meaningful customer insights.
Depending on your package, your survey can include satisfaction and loyalty questions, product feedback, feature requests, user experience questions, churn-risk questions, NPS-style questions, conditional logic, and professional survey formatting.
You can receive your survey in Google Forms or Typeform, ready to share with your customers.
Whether you're launching a SaaS product, improving an existing platform, investigating customer pain points, or trying to understand why users leave, I'll help you ask the right questions and collect better feedback.
Give your customers a voiceand turn their feedback into your next product improvement.
Purpose:
Customer satisfaction & loyalty research
Industry:
Technology
Research method:
Surveys
Survey platform:
Google Forms
•
Typeform
FAQ
Can you customize the survey for my SaaS product?
Yes. I tailor the questions to your product, target users, customer journey, and specific feedback goals rather than using a generic template.
What type of questions can you include?
I can include questions about customer satisfaction, product experience, feature requests, pain points, NPS, loyalty, churn reasons, and areas for improvement.
Which survey platforms do you use?
I can create and format your survey using Google Forms or Typeform, depending on your requirements.
Will the survey be ready to send to customers?
Yes. Your completed survey will be professionally structured, clearly written, and organized so you can share it with your customers immediately.
Can you analyze the survey responses too?
Yes. The Premium package can include response analysis and a concise report highlighting key findings, customer pain points, and actionable insights.
