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janjopet

Jopet L

@janjopet

IT Service Desk Remote Technical Support

Philippines
English
About me
Freelance Remote Technical Support Specialist helping home users troubleshoot internet, Wi-Fi, router, and basic computer connectivity issues. With an IT Service Desk background, I’m experienced in troubleshooting, documentation, user support, and structured problem-solving. Services: Home internet & Wi-Fi troubleshooting • Router/modem setup • Connectivity troubleshooting • Basic Windows support • Remote technical assistance. Based in Cagayan de Oro, Philippines | Available for Remote Support... Read more

Skills

j
janjopet
Jopet L
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will fix home wifi issues
From$25 / projectMore details

Work experience

Self_Employed

Freelance Remote Technical Support Specialist

Self Employed • Freelance

Aug 2026 - Present • 0 mos

Providing independent remote technical support for home users, focusing on internet connectivity, WI-FI, router setup, and basic computer network troubleshooting in Cagayan De Oro City.

Foundever

Senior IT System Specialist

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Managed and optimized IT infrastructure across multiple client projects, ensuring high uptime and security. Led a team to implement network configurations and hardware solutions. Designed disaster recovery plans and oversaw system upgrades, maintaining 99.9%+ uptime while reducing operational costs through automation.